Gigs Nigeria > Terms of Service
Terms of Service

Gigs Nigeria’s Terms of Service

Last update: August, 2014

The following terms and conditions (these “How It Works”), govern your access to and use of the Gigs Nigeria website, including any content, functionality and services rendered on and through our website.
Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference.
Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request.

MAKING IT SIMPLE

 Service offered on GigsNigeria is called a Gig®.
 Gigs® on GigsNigeria are offered for a fixed, base price of N1,000
 Whenever you see “I will _for N1,000”, it means the seller is offering a Gig® for the fixed price of N1,000.
 Only registered users may buy and sell on GigsNigeria. Registration is free.
 Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering gigs for more than N1,000 through Gig Extras’ or allowing the seller to offer multiple Gigs or selling their Gig in multiples.
 Gig Extras are additional services offered on top of the Sellers’ Gig for an additional price defined by the Seller. Buyers can purchase additional quantities of N1,000 Gigs (defined as “Multiples”) from Sellers with statuses of Level One or above.
 Users may not offer or accept payments using any method other than placing an order through Gigsnigeria.com. Gigs must be ordered using the Order Now button.
 Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the Gig description. GigsNigeria retains the right to use all published delivered works for GigsNigeria marketing and promotion purposes.

SELLERS
BASICS
• Upon selling and delivering of each Micro Job your GigsNigeria account will be credited minus the 20% GigsNigeria service charge.
• Buyers will always pay for Micro Jobs in advance.
• GigsNigeria will credit your account only after completion of the order delivery.
• Sellers are free to withdraw their revenue directly from their personal bank account or paypal account. (Withdrawal process is described under.)
• If for any reason, the order has been cancelled, the revenues for such order will be returned to the buyer’s GigsNigeria account within 3 working days.
• Rating of the seller will be calculated on the basis of the feedback as received from the buyers, mass of orders cancelled and frequency of late deliveries.
HANDLING OF ORDERS
• As soon as a buyer orders a Micro Job, the seller gets an email notification.
• The seller is to meet the duration for delivery set by them at the time of the Micro Job description writing. If failed to deliver on time, the buyer is free to cancel the order. Consequently, the seller’s rating will be reduced.
• Both trading parties, buyer and seller, have the option to cancel the order with mutual consent and doing so will not harm any of the ratings of the parties involved in any way.
• Any mutual cancellation request if went unanswered will be accepted automatically after the lapse of 48 hours effecting the unresponsive party, with a reduction of the rating.
• A seller reserves the right for the cancellation of the order before the lapse of delivery period. However, this cancellation will leave a negative effect on the rating.
KEEPING TROUBLES AWAY
• Identities are kept secret/ anonymous. To respect user privacy, you are not allowed to post your email address or any other sort of contact information in your job description.
• All communication including exchange of files and information would take place using the Gigs Nigeria messaging system on the site
• Posting any stuff that is illegal, abusive, promotional, rude, adult, copyright protected, spam, nonsense, religious-extremism motivated or violent is strictly prohibited. Violating the term will result in permanent blocking of your account.
DELIVERY OF ORDERS AND COMMUNICATION
• Seller is responsible for scanning all files for malware, spyware or viruses with their own antivirus. GigsNigeria in any way will not be responsible for damages or corrupt-filing that may result from the usage of the site or the files and content transfer.
• Seller should always submit the complete files or proof of completed work through the “Deliver Completed Work” button.
• Once the seller has completed the delivery, the buyer has three days only to respond otherwise the status of the order will be marked as “completed.”
REVENUE WITHDRAWAL
• For withdrawing revenue the seller must have a functional Nigeria Bank Account. The details of the account will be demanded at the point of the request for withdrawal. Note that we do not keep this bank details for any other reason, so only for payment.
• Or a Valid and Verified Paypal account. Please, make sure your Paypal account has the option to receive money before withdrawing funds from GigsNigeria
• You can withdraw funds only after lapse of ten (10) days, the mandatory clearance period. Your account balance must also be at least N3000 to withdraw.
• For Paypal users, Paypal charges a fee on each withdrawal and that will be automatically deducted by them each time from the sellers’ withdrawn amounts.
• The withdrawals are permanent and cannot be cancelled. Once the process has been put into action, we cannot help you in any regard.
MICRO JOBS
• Blackmail: Threatening a person with fear for their lives or reputation.
• Child pornography: Create, distribute, or access materials that sexually exploit underage children.
• Cyber Contraband: Transferring illegal items through the internet (such as encryption technology) that is banned in some locations.
• Money Laundering: Via electronic transfer of illegally-obtained money with the goal of hiding its source and possibly, its destination.
• Cyber Terrorism: Premeditated, usually politically-motivated violence committed through the use of, or with the help of, computer technology.
• Cyber Theft: The use of computer and online tools to steal, which can include activities such as espionage, DNS cache poisoning, embezzlement, tax fraud, identity theft, malicious hacking, phishing, plagiarism, piracy and other fraudulent activities arising from it.
• Prostitution: Through advertisement or solicitation.
• Illegal Drugs and Prescription Drugs
• Computer-based Fraud: that involves falsification of public and legal documents, or altering these information on record or database.
• Online Gambling: Any gambling service that will require electronic payment or fund transfer.
• Cyber Vandalism: The intended act of damaging or misusing data, website or network services through malicious codes, viruses, rootkits, Trojans.
• Intellectual Property Theft/ Infringement: Stealing and selling of copyrighted and patented materials
Publishing any of these type of Micro Jobs could lead into a permanent suspension of your GigsNigeria account.
BUYERS
ORDERING MICRO JOBS
• Buyer can purchase Micro Jobs using PayPal, Virtual Account balance and local bank payment/transfer.
• Order is created as soon as the payment is confirmed.
• If a buyer has a positive balance of N1000 or more in their account, it can be used when ordering the Micro Job.
• For sake of user’s privacy, your identity is kept secret/ anonymous and you are advised not to post your contact information in any case.
• When buying a Micro Job, you cannot pay or offer to pay using another method outside of GigsNigeria
• Buyer must not pay sellers directly through bank payments or PayPal account. IF ANY SELLER REQUEST FOR DIRECT PAYMENT FROM YOU, OR OTHER SENSITIVE INFORMATION, PLEASE HELP USCHECK THIS BY REPORTING TO US ASAP.
• Avoiding the filing of a dispute or reversing your payment using PayPal (if you use this payment platform) will result in permanent blocking of your account.
• If you confront any problem, always try and seek solutions with the seller. However, if you need further assistance we are here to help. Contact our support through Contact Us on our site.
• Cancellations of order only take place through the customer support. The time period that has been fixed is up to a period of ten days from the order completion. We will not be able to cancel orders after this period.
SHIPPING OF ORDER
Some of the order requires the delivery of an item. If such Micro Jobs are bought then seller must include the payment for the shipment as well and the buyer is obligated to pay that. For example, the seller might decide to include shipment fees as “Extra”
• When buying a Micro Job that involves the delivery of an item, buyer must include the shipping address with the order. Once the order and payment has been made the seller will be responsible for making all relevant arrangements for the shipping of the gig and its delivery.
• Thus, GigsNigeria is not responsible in any case for the handling, shipping, tracking, damages or quality of the order.
• If possible, we strongly advise that tracking number should also be added with the order page while adding information for order delivery.
GENERAL TERMS
• Violations to the terms of service will result in permanent blocking of your account.
• Sellers will only be able to withdraw their revenues from their blocked accounts after the lapse of 45 to 90 days. The time period depends on the reason for such blockage and last payment receipt date.
• Subject to misbehaviours, GigsNigeria reserves the right to put a hold on the account or close it permanently. If on hold, you will not be able to trade through your account.
• GigsNigeria changes the terms of service often so when some change is made a new copy will be added here. We strongly advise you to constantly check here for updates as new changes are binding on all users.
DISPUTES
• GigsNigeria recommends that buyers and sellers work out their differences themselves. However, if you need further assistance you can freely contact our customer support thought contact us menu.
• GigsNigeria will not refund payments for the cancelled orders to PayPal or your bank account; however, such payments will be added to your GigsNigeria accounts that can be used for future purchases.
OWNERSHIP AND LIMITATIONS
Unless clearly stated otherwise in the Gig description text, when the work is delivered, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of buyer. . All transfer and assignment of intellectual property to buyer shall be subject to full payment for the Gig. Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer.
Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to GigsNigeria, including Gig texts, photos, videos, usernames, user photos, user photos, user videos and any other information, including the display of delivered work, may be used by GigsNigeria for no consideration for marketing and/or other purposes.
By offering any service, the seller has a sufficient permission to sell, provide or resell the service they are offering on GigsNigeria.